Scale Starts When You Say No

I have spent years setting goals the way most entrepreneurs do. Using last year’s numbers to shape next year’s ambition.

Then Dr. Benjamin Hardy put this Warren Buffett quote on screen at Entrepreneurs’​ Organization GLC last week: “The difference between successful people and really successful people is that really successful people say no to almost everything.”

And reframed everything I thought I knew about scale.

Ben called it out in a sentence: using your past to shape your future is not scale. That is growth. And the two are not the same.

Growth uses your past to shape your future. Scale uses your future to reorganize your present.

I had the chance to spend time with Ben and his wife backstage before he took the stage to unpack his new book, The Science of Scaling. And what he shared, on stage and off, has been rattling around in my head ever since.

Three ideas…

The power law is bigger than 80/20.
99% of results come from 1% of what you do. 99% of the music we listen to comes from 1% of the artists. 99% of the economy is driven by less than 1% of the companies. Once you accept that, you stop trying to combine five average things into one great thing. You go find the one.

10x is easier than 2x (love that book too).
Not because it is less work. Because it eliminates the 99% of pathways that were quietly distracting you. A 2x goal lets you keep optimizing things that should not exist at all. A 10x goal forces them off the table.

Raise the floor.
The hardest part of scaling is not choosing what to chase. It is choosing what to stop. Saying no to things you used to say yes to. Letting go of the pipeline you spent years building because it no longer serves where you are going. Sometimes letting go of people who cannot come with you.

Ben shared the story of Carl, a water pump company owner who took 12 years to hit $10M. Then went from $10M to $22M in five months after raising his floor and refocusing on specialized pumps. He had to let go of his top salesperson and best friend to do it.

Two sad days. Then everyone got excited.

That is scale.

Being at GLC as Learning Lead reminded me that leadership is not about doing more. It is about choosing what not to do.

Michael Porter said the essence of strategy is choosing what not to do. Steve Jobs said focus is saying no to 1,000 good ideas.

Ben’s contribution is showing us why. Your goals are not just targets. They are filters. They are the lens that decides what becomes signal and what becomes noise in your business, your team, your day.

Set the goal higher than feels comfortable. Most of what you are doing will fall below the floor.

That is the point. Thanks Ben and thank you EO for this simple and powerful reminder.

What can I say no to today? 

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